Support

Digital support to allow you to stay focused on your cause

From small content tweaks to urgent, unplanned issues, we're here to help keep things running smoothly and give you ongoing peace of mind.

Let’s talk

We’ve got your back

Digital never stands still. Between routine maintenance, updates and the occasional unexpected issue cropping up, there's always something that needs attention, and most charities and nonprofits don't have the in-house resource to manage it all.

Bliss can provide access to a full team of digital experts, including strategists, communications specialists, designers and developers as and when you need them. Whether it's a quick fix or a longer-term project, we’re only ever an email or phone call away.

We’ll help you

Bliss can help you take the stress out of managing your digital presence so you can focus on what counts.

Get fast support

Get fast support, with critical issues resolved within hours not days

Be proactive

Be proactive, by identifying and resolving potential issues before they affect your users

Expand your team

Expand your team, with strategic, creative and technical expertise on tap whenever you need it

Keep growing

Keep growing, with continuous improvements that help your digital presence deliver more over time

Let’s talk

Our managed services

Every organisation's needs differ, and our managed service agreements are tailored to match. Whether you need a light-touch safety net or a fully embedded extension of your team, we'll build a package that works for you.

Reactive fixes

We're here when you need us. Our support ticket system means you always know what's happening and when to expect a resolution. We handle everything from broken functionality to urgent content changes and everything in between.

Proactive improvements

We don't just wait for things to go wrong. We'll monitor performance, recommend enhancements and continuously improve your digital presence so it keeps pace with your organisation's ambitions.

Advice and guidance

Not sure which direction to take? Need a second opinion? We're always happy to talk things through. Sometimes one quick conversation can offer considerable time and resource efficiencies.

The bigger picture

Managed services go beyond applying fixes. With Bliss, you have access to an experienced, full-service team across strategy, creative, technical and communications. We are on hand to make sure nothing falls through the cracks, and provide additional digital project support when you need it.

If you're not sure where support services fit into your wider plans, we're always happy to have a chat.

Let's talk
"The website looks great and it’s amazing that the switchover was so smooth. Thanks for making something so complex so seamless for the rest of us - quite an achievement!"
Coral Rushmer
Hebwhita Aly
The New Humanitarian

Let’s work together to create something great!

Contact Jon, our CEO to discuss your next project and how we can help.

Jon Stutfield
Jon Stutfield

Explore Our other Services

Let’s work together to create something great!

Let’s work together to create something great!

Let’s work together to create something great!

Let’s work together to create something great!