How our support service works

Bliss can provide you and your team with strategic, creative and technical support, just a call or email away.

  • Reactive Support

    We will provide you with a ticketing system, so you can keep up to date with the progress of your requests.

  • Proactive Support

    Our friendly team will meet with you regularly to discuss performance, issues, opportunities and ongoing work.

  • Digital Help and Advice

    We’re always available for quick and informed advice to help your organisation use digital to achieve its purpose.

Our Support Service Includes

  • Real-time updates on retainer usage
  • Concise, easy-to-understand monthly reports
  • Friendly communication throughout any projects
  • Historical data on budget use always available
  • Task queue showing priority & estimated completion date

Explore other services

At Bliss, we offer a range of design, development and marketing services to help realise your digital dreams. You can find out more about our specialities below.

  • Strategy

    Align your organisation’s goals to achievable actions with our strategy service and get a better understanding of how to grow your business digitally.

    More on strategy
  • Development

    Want to improve your online presence? Our agile teams can rise to any digital challenges to develop innovative solutions.

    More on development
  • Design

    Our design work ensures that your digital services aren’t just attractive, they will also work brilliantly for your users from day one.

    More on design
  • Marketing

    Get your business in front of more of the right people with our full range of marketing activities, including SEO, Paid Marketing, Content, Social and Email.

    More on marketing
  • Drupal

    We’ve specialised in Drupal websites and apps for over a decade thanks to their reliability, usability and flexibility.

    More on Development

Does your website require some support? Get in touch to see how we can help